General FAQ
Orders from Multiple Divisions:
Yes, you may place an order combining products from World Language, English, Social Studies, and Traveling Exhibits. There are two ways to move between divisions. First, you can use the top or left side navigation bars. Or, you can type the product SKU in the search field, and choose to search within a specific division by clicking its radio button. However, Canadian customers must order through the Canadian website, which offers French and downloadable Spanish products at this time.
Ordering Products Through DonorsChoose.org
You can order our resources by submitting a Special Request project through DonorsChoose.org. You can learn more about their Special Request process by reading this help center article. If you have questions about their Special Request process, please email customerservice@donorschoose.org and their team will be happy to help!
Where can I send my PO?
Please email it to orders@teachersdiscovery.com.
I encountered the message "The address entered for Recipient 1 was not found or needs more information."
If you get this error and would still like to use the address as you have entered it, there is a checkbox labeled "This address is valid." Check that box and re-fill the payment details. If the "Continue" button is not allowing you to click on it, please re-select your payment method and enter your details again.
Digital downloads and digital subscriptions are refundable within 120 days of the date of purchase. Gift cards are refundable within 1 year of the date of purchase. Gift cards never expire.